Passport processing is taking longer than usual. Please allow around 10 weeks plus delivery for a standard passport. If you need it sooner, consider using our urgent service. We’re sorry for any inconvenience this may cause.
Mac/iPhone/iPad users: Some people are having problems using Safari to access this website. Please use a different internet browser while we fix the issue.
Our online passport service will be unavailable from 9pm on Friday 24 May until 1.40am on Saturday 25 May (NZST) due to system updates. Please save your application and log off before 9pm on 24 May.