The Department of Internal Affairs

Te Tari Taiwhenua | Department of Internal Affairs

Building a safe, prosperous and respected nation



 

Accessibility

On this page:

Our commitment to accessibility
Accessibility tips for using this website
Help with documents
Device configuration and assistive technology support
Make a formal accessibility complaint

Our commitment to accessibility

Te Tari Taiwhenua Department of Internal Affairs is committed to delivering all information on this website so that it is accessible. We want to provide our information to everyone, so we aim to meet the following New Zealand Government standards:

In 2003, Cabinet directed core government agencies to implement the New Zealand Government Web Standards in a Cabinet Minute and Paper. Internal Affairs is also a signatory to the Accessibility Charter.

The text on this website should be easy to see and read. This means that you should be able to:

  • change colours, contrast levels, fonts and text size
  • zoom in up to 400% without spilling off the screen or having to scroll horizontally at small resolutions
  • navigate the website using just a keyboard, switch, or speech recognition software
  • navigate the website using a screen reader — including the most recent versions of JAWS, NVDA and VoiceOver.

What we are doing to improve the accessibility of this website

Te Tari Taiwhenua Department of Internal Affairs is investigating solutions to this site’s known web accessibility conformance issues. We will continue to review this site for accessibility to discover how we are doing and where we can improve.

We know some parts of this website are not fully accessible. For example:

  • many of our Adobe PDF and Microsoft Word documents may not be fully accessible to screen reader software (See: Help with documents)
  • some of our online forms are difficult to use with just a keyboard
  • the “Skip to content” link at the top of each page is not visible to sighted users
  • pages cannot be zoomed in to 400% without requiring horizontal scrolling to see all of the content

If you have trouble using any aspect of this web site, please contact: webmaster@dia.govt.nz

Accessibility tips for using this website

Here are some tips that may help to make your experience on this website more accessible.

Make content on a web page larger

Print a web page in large text

  • Select the browser’s ‘print’ function
  • In the settings, adjust the scale to the text size you want (scale: custom). The larger you make the scale, the larger the text on the printout will be.
  • Print the page.

NZ Relay assistance

If you are Deaf, hearing impaired, Deaf-blind, or speech impaired, you can use the free NZ Relay telecommunications assistance service to phone any numbers on this website.

Help with documents

PDFs (Portable Document Format)

Some documents may only be available in PDF format. This is usually when the information originates from outside the organisation, is released under the Official Information Act 1982 or has been proactively released and the information was scanned or marked as “withheld” (redacted).

Most computers and mobile devices will open PDFs automatically.

If you don't have a PDF reader, download the free Adobe Reader application.

PDF Reader — Adobe

PDF documents may not be fully accessible depending on your operating system and software. If you require a specific document that is not accessible, please contact webmaster@dia.govt.nz to request an accessible version of it.

Microsoft Office documents (Word, Excel, PowerPoint)

Some of the documents on this website have been created using Microsoft Office.

If you don't have Microsoft Office, there are some free options to help you open them.

If you're using a laptop or desktop computer you can open them using online services like:

  • Office 365 — requires a free Microsoft account
  • Google Drive— requires a free Google account
  • Apache Open Office — a free open-source office software suite
  • On a Mac you can use Pages, Numbers and Keynote.

If you're using a mobile phone or a tablet:

Microsoft Office documents may not be fully accessible depending on your operating system and software. If you require a specific document that is not accessible, please contact webmaster@dia.govt.nz to request an accessible version of it.

Device configuration and assistive technology support

You can modify your device to suit your individual accessibility needs (See table below).

  Technology company       

Support

Microsoft Accessibility

Learn about built-in accessibility tools and features in Microsoft technologies like Windows.

Apple Accessibility

Find out how Apple supports inclusive use of Mac computers and portable devices like iPhone, iPad, Apple Watch, Apple TV and HomePod.

Google Accessibility

Read about Google’s support for devices using the Android operating system, like smart phones and tablet computers.

Make a formal accessibility complaint

To make a formal complaint, see our Complaints Procedure.

If you make a complaint and you are not satisfied with the response, you can get support. To learn about your options, see:

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