Our offices
Our offices by service:
Passports
Births, Deaths, Marriages
Citizenship
Authentication and Translations
Regulatory Services
Corporate
Harbourmasters Office
Archives New Zealand
National Library of New Zealand
Community Operations
Public service updates
Aotearoa:
Our public counters are open for appointment only. To book an appointment, please visit our websites below. We encourage you to apply wherever possible using our online services:
Sydney:
Our Bond Street office is open by appointment. Head to our website to book an appointment.
London:
Our London office is open by appointment only – please contact us to make an appointment.
Passports; Births, Deaths, Marriages
Passport and Citizenship by Grant: Please be aware of planned outages to our online passport and citizenship by grant application services from January to March 2024. Visit our website for details on dates and times when you will be unable to apply online, along with more information about upcoming requirements to delete draft unsubmitted passport applications.
Auckland
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Building 2, 12-16 Nicholls Lane, Parnell, Auckland. By appointment only.
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5 Osterley Way, Manukau, Auckland. By appointment only.
We encourage customers to use our online services: passports.govt.nz, www.govt.nz/bdm
Please visit our bookings page or call to book an appointment.
Wellington
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DIA’s Wellington public counter for Passports and Births, Deaths and Marriages enquiries has moved and is now appointment only. Please visit our bookings page or call to book an appointment.
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We encourage customers to use our online services: passports.govt.nz, www.govt.nz/bdm
Christchurch
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DIA’s Christchurch public counter for Passports and Births, Deaths and Marriages enquiries is now open by appointment only. Please visit our bookings page or call to book an appointment.
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We encourage customers to use our online services: passports.govt.nz, www.govt.nz/bdm
Australia, Sydney
- 22 Bond Street, Sydney
England, London
- 1 Pall Mall East, London
Citizenship
Auckland
- Building 2, 12-16 Nicholls Lane, Parnell, Auckland. By appointment only.
- We encourage customers to use our online services: www.govt.nz/citizenship
- Please visit our bookings page or call to book an appointment.
Wellington
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DIA’s Wellington public counter for Citizenship enquiries has moved and is now appointment only. Please visit our website or call to book an appointment.
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We encourage customers to use our online service: www.govt.nz/citizenship
Christchurch
- DIA’s Christchurch public counter for Citizenship enquiries is open by appointment only. Please visit our DIA bookings or call to book an appointment.
- We encourage customers to use our online service: www.govt.nz/citizenship
Australia, Sydney
- 22 Bond Street, Sydney
England, London
- 1 Pall Mall East, London
Authentication and Translations
Auckland
- Building 2, 12-16 Nicholls Lane, Parnell, Auckland.
- Please contact: translate@dia.govt.nz or 0800 TRANSLATE (0800 872 675) or +64 (04) 460 2220
Christchurch
- 120 Hereford Street, Christchurch
Australia, Sydney
- 22 Bond Street, Sydney
England, London
- 1 Pall Mall East, London
Regulatory Services
Auckland
- Building 2, 12-16 Nicholls Lane, Parnell, Auckland.
Hamilton
- 410 Victoria Street, Hamilton
Christchurch
- 120 Hereford Street, Christchurch
Corporate
Wellington
- 45 Pipitea Street, Wellington
Harbourmasters Office
Taupō
- 75 Redoubt Street, Taupō
Archives New Zealand
Auckland
- 95 Richard Pearse Drive, Mangere.
Wellington
- 10 Mulgrave Street, Wellington
Christchurch
- 15 Harvard Avenue, Wigram, Christchurch
Dunedin
- 556 George Street, Dunedin
National Library of New Zealand
Auckland
- 8 Stanley Street, Parnell.
Hamilton
- 410 Victoria Street, Hamilton
Whanganui
- Corner Bates Street and Somme Parade, Whanganui
Wellington
- Cnr Molesworth Street & Aitken Street, Wellington
Christchurch
- 150 Cavendish Business Park, Christchurch
Dunedin
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144 Rattray Street, Dunedin Open by appointment only.
Community Operations
Kaitaia
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36 Mathews Avenue, Kaitaia. Open by appointment only.
Whangarei
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15 Walton Street, Whangarei, 0110. Open by appointment only.
Auckland
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The Manukau office at Ronwood Avenue has closed. For an appointment see our Contacts and locations
Hamilton
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410 Victoria Street, Hamilton.
Rotorua
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1254 Fenton Street, Rotorua.
Gisborne
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42 Grey Street, Gisborne
New Plymouth
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Devon Street East, New Plymouth. Open by appointment only.
Napier
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Level 2, 105 Hastings Street, Napier South, Napier
Palmerston North
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17 Victoria Avenue, Palmerston North Central, Palmerston North 4410. Open by appointment only.
Wellington
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45 Pipitea Street, Wellington (National)
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46 Bloomfield Terrace, Lower Hutt
Nelson
- 110 Trafalgar Street, Nelson
Greymouth
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This office is currently closed.
Christchurch
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120 Hereford Street, Christchurch
Dunedin
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144 Rattray Street, Dunedin. Open by appointment only.
Invercargill
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45 Yarrow Street, Invercargill. Open by appointment only.