Our offices

Our offices by service:

Passports
Births, Deaths, Marriages 
Citizenship
Authentication and Translations
Regulatory Services
Corporate
Harbourmasters Office
Archives New Zealand
National Library of New Zealand
Community Operations

Passports; Births, Deaths, Marriages

Passport and Citizenship by Grant: Please be aware of planned outages to our online passport and citizenship by grant application services from January to March 2024. Visit our website for details on dates and times when you will be unable to apply online, along with more information about upcoming requirements to delete draft unsubmitted passport applications.

Auckland

• Building 2, 12-16 Nicholls Lane, Parnell, Auckland. By appointment only.

• 5 Osterley Way, Manukau, Auckland. By appointment only.

We encourage customers to use our online services: passports.govt.nz, www.govt.nz/bdm

Please visit our bookings page or call to book an appointment. 

Wellington

• DIA’s Wellington public counter for Passports and Births, Deaths and Marriages enquiries has moved and is now appointment only. Please visit our bookings page or call to book an appointment. 

• We encourage customers to use our online services: passports.govt.nz, www.govt.nz/bdm

Christchurch

• DIA’s Christchurch public counter for Passports and Births, Deaths and Marriages enquiries is now open by appointment only. Please visit our bookings page or call to book an appointment. 

• We encourage customers to use our online services: passports.govt.nz, www.govt.nz/bdm 

Australia, Sydney

• 22 Bond Street, Sydney

England, London

• 1 Pall Mall East, London

Citizenship

Auckland

• Building 2, 12-16 Nicholls Lane, Parnell, Auckland. By appointment only.
• We encourage customers to use our online services: www.govt.nz/citizenship
• Please visit our bookings page or call to book an appointment.

Wellington

• DIA’s Wellington public counter for Citizenship enquiries has moved and is now appointment only. Please visit our website or call to book an appointment. 

• We encourage customers to use our online service: www.govt.nz/citizenship

Christchurch

• DIA’s Christchurch public counter for Citizenship enquiries is open by appointment only. Please visit our DIA bookings or call to book an appointment. 

• We encourage customers to use our online service: www.govt.nz/citizenship

Australia, Sydney

• 22 Bond Street, Sydney

England, London

• 1 Pall Mall East, London

Authentication and Translations

Auckland

• Building 2, 12-16 Nicholls Lane, Parnell, Auckland.
• Please contact: translate@dia.govt.nz or 0800 TRANSLATE (0800 872 675) or +64 (04) 460 2220

Christchurch

• 120 Hereford Street, Christchurch

Australia, Sydney

• 22 Bond Street, Sydney

England, London

• 1 Pall Mall East, London

Regulatory Services

Auckland

• Building 2, 12-16 Nicholls Lane, Parnell, Auckland.
  

Hamilton

• 410 Victoria Street, Hamilton

Christchurch

• 120 Hereford Street, Christchurch

Corporate

Wellington

• 45 Pipitea Street, Wellington

Harbourmasters Office

Taupō

• 75 Redoubt Street, Taupō

Archives New Zealand

Auckland

• 95 Richard Pearse Drive, Mangere. 
  

Wellington

• 10 Mulgrave Street, Wellington

Christchurch

• 15 Harvard Avenue, Wigram, Christchurch

Dunedin

• 556 George Street, Dunedin

National Library of New Zealand

Auckland

• 8 Stanley Street, Parnell. 
  

Hamilton

• 410 Victoria Street, Hamilton

Whanganui

• Corner Bates Street and Somme Parade, Whanganui

Wellington

• Cnr Molesworth Street & Aitken Street, Wellington

Christchurch

• 150 Cavendish Business Park, Christchurch

Dunedin

• 144 Rattray Street, Dunedin Open by appointment only.

Community Operations

Kaitaia

• 36 Mathews Avenue, Kaitaia. Open by appointment only.

Whangarei

• 15 Walton Street, Whangarei, 0110. Open by appointment only.

Auckland

• The Manukau office at Ronwood Avenue has closed. For an appointment see our Contacts and locations

   

Hamilton

• 410 Victoria Street, Hamilton.
  

Rotorua

• 1254 Fenton Street, Rotorua. 
  

Gisborne

• 42 Grey Street, Gisborne

New Plymouth

• Devon Street East, New Plymouth. Open by appointment only.

Napier

• Level 2, 105 Hastings Street, Napier South, Napier

Palmerston North

• 17 Victoria Avenue, Palmerston North Central, Palmerston North 4410. Open by appointment only.

Wellington

• 45 Pipitea Street, Wellington (National)

• 46 Bloomfield Terrace, Lower Hutt

Nelson

• 110 Trafalgar Street, Nelson

Greymouth

• This office is currently closed.

Christchurch

• 120 Hereford Street, Christchurch

Dunedin

• 144 Rattray Street, Dunedin. Open by appointment only.

Invercargill

• 45 Yarrow Street, Invercargill. Open by appointment only.

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