Resource material › Corporate Publications › Statement of Intent 2012-15Tauāki Whakamaunga Atu

Business Improvement Framework
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This diagram describes the model for the Department’s business improvement framework.

Three circles at equal distance form a triangular shape. Arrows point from one circle to the next in a continuous clockwise direction.

Each circle has a label and contains a description, as follows:

• Understand: Problem definition, identification & causes
• Improve: Plan & redesign solutions
• Sustain: Implement, review and follow-up

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