Contact Us

Need help? Frequently Asked Questions  Have a question? Submit via AML ONLINE

AML/CFT contact details

Email: amlcft@dia.govt.nz
Phone: +64 4 495 7200
Free phone: 0800 257 887 (New Zealand only)

Postal:

AML/CFT Group
Department of Internal Affairs
PO Box 805
Wellington 6140
New Zealand

Open hours: Monday to Friday 9am-5pm

Media contact details

Email: media@dia.govt.nz
Phone: +64 27 535 8639

Please email in the first instance, unless your request is urgent during evenings and weekends.

Complaints

Email: amlcft@dia.govt.nz

Please direct any complaints about our regulatory practices to the AML/CFT Group. You will receive an acknowledgement within 3 working days and we aim to resolve complaints within 20 working days.

Warning - Beware of Scam impersonating AML/CFT Group

Beware of overseas phishing scams impersonating Department of Internal Affair’s Anti Money Laundering/Countering Financing of Terrorism Group (AML/CFT Group).

Scammers are impersonating officials, via email and phone calls, asking for personal financial info, payment or fees into cryptocurrency or different bank accounts.

The Anti Money Laundering/Counter Financial Terrorism Group does not send requests for payments, or for individuals to transfer funds.

For more information please visit: Warning - Beware of Scam impersonating AML/CFT Group.