Information about people, businesses or organisations can be shared in a digital form, including:

• personal details about an individual such as their name, birth date, qualifications or address
• organisational information as the verified bank account number, NZBN or IRD number of a business. 
• information about others that an individual has the authority to act on behalf of, like a child or a company.

This information, in a digital form, can be saved to a digital wallet on your phone, computer or other device.

Using digital identity information in everyday situations

There are many everyday tasks and activities that require you to share information about yourself. Often, these tasks require you to turn up in person or provide certified copies of physical documents like a passport or bank account number. This can be time consuming and put your information at risk.

Digital identity services are services that allow you to share information digitally.

Accredited digital identity services allow you to easily do so in a way that is safer, trusted and more secure. You have control over how, when and how much of your information is shared. 

You can share digital identity information to show that you are one of the following: 

Eligible for something

"I meet the criteria to access a product or service."

For example, accessing a healthcare service for people over 65 using a service to show that you meet the age requirement.

Able to do something

"I have the skills and qualifications required."

For example, applying for a job. A digital qualification certificate can be used to show that you have the right training and experience.

Able to represent

"I am authorised to represent this person or organisation."

For example, gaving a verifiable credential that you're a direct of a company or trustee of a trust and are authorised to make decisions for the company or trust. 

In-person uses of digital identity information

You can use your digital identity information for in-person tasks and events.

Online uses of digital identity information

You can use your digital identity information to help access services online.

Safe and trusted digital identity services

It’s important that people and organisations can share their digital identity information safely and securely. Organisations receiving digital identity information need to know that the information can be trusted.

The Digital Identity Services Trust Framework Act 2023 sets out how accredited digital identity providers and their services must provide services in Aotearoa, to ensure that people’s information and privacy is protected.

Digital Identity Services Trust Framework Act 2023 — New Zealand Legislation (external link)

Digital identity service providers can apply to be accredited under the Digital Identity Services Trust Framework.

Rules and regulations for digital identity services

To be accredited under the Trust Framework, services must meet the rules and regulations.

Accreditation is not mandatory. While digital identity service providers do not need to become accredited to deliver a service, there are benefits. Users can be more confident that accredited services are trustworthy and will protect their personal information. Additionally, replying parties have confidence in the information that they receive.

Trust Framework Authority

The Trust Framework Authority is the regulator for accredited digital identity services, ensuring accredited providers continue to meet the requirements for accreditation, responding to complaints, investigating non-compliance, and making sure New Zealand’s digital identity environment is working as it should.

Providers of digital identity services