Any kind of information about you can be shared in a digital form, including:

• personal details like your name, birth date, qualifications or address
• organisational information such as a business you operate, its NZBN or IRD number.
• information about others you have the authority to act on behalf of, like a child.

This information, in a digital form, is called a 'credential'. Digital identity credentials are usually saved to a digital wallet on your phone, computer or other device - much like digital versions of the cards you probably have in your physical wallet right now.

The information in a digital credential is encrypted and bound to you, using technology. This means only you can use it.

Using digital identity information in everyday situations

There are many everyday tasks and activities that require you to share things about yourself. Often, these tasks require you to turn up in person or provide certified copies of physical documents like a passport or bank account number. This can be time consuming and put your information at risk.

Digital identity services are services that allow you to share information digitally.

Accredited digital identity services allow you to easily do so in a way that is safer, trusted and more secure.

You can share digital identity information for a range of reasons:

Eligible for something

"I meet the criteria to access a product or service.

For example, accessing a healthcare service for people over 65. A digital proof of age can be used to show that you meet the age requirement.

Able to do something

"I have the skills and qualifications required.

For example, applying for a job. A digital qualification certificate can be used to show that you have the right training and experience.

Able to represent

"I am authorised to represent this person or organisation.

For example, at work. Digital proof of your role at work can be used to show that you’re authorised to make decisions on behalf of your employer.

In-person uses of digital identity information

You can use your digital identity information for in-person tasks and events.

Online uses of digital identity information

You can use your digital identity information to help access services online.

Safe and trusted digital identity services

It’s important that people and organisations can share their digital identity information safely and securely. Organisations receiving digital identity information need to know that the information is trusted.

The Digital Identity Services Trust Framework Act 2023 sets out how accredited digital identity providers and their services must work in Aotearoa, to ensure that people’s information and privacy is protected.

Digital Identity Services Trust Framework Act 2023 — New Zealand Legislation(external link)

Digital identity service providers can apply for accreditation under the Digital Identity Services Trust Framework.

Rules and regulations for digital identity services

To be accredited under the trust framework, services must meet certain security and privacy rules and regulations.

Accreditation is opt-in. While digital identity service providers do not need to become accredited to deliver a service, there are benefits. Users can be more confident that accredited services are trustworthy and will protect their personal information.

Trust Framework Authority

The Trust Framework Authority is the regulator for accredited digital identity services. The regulator is responsible for accrediting digital identity providers and services, and making sure New Zealand’s digital identity environment is working as it should.

Providers of digital identity services