- TRUST FRAMEWORK FOR DIGITAL IDENTITY
- Share your information in a digital format
- Benefits of using digital identity services
- Trust Framework Authority
- Trust Framework Authority accreditation mark
- Purpose of the trust framework
- Key concepts and principles
- Trust Framework Legislation
- Trust Framework Governance
- Trust Framework Register
- Accreditation of digital identity providers
- Independent evaluators
- Forms and guidance
- Make a Complaint
Share your information in a digital format
Digital identity, or digital identification, is information about you in a digital format. See how you can use digital identity information to easily access services in person and online.
People, businesses and other organisations can use their information in a digital way, to represent themselves in the digital world.
Any kind of information about you can be shared in a digital form, including:
- personal details like your name, birth date, qualifications or address
- organisational information such as a business you operate, its NZBN or IRD number.
- information about others you have the authority to act on behalf of, like a child.
This information, in a digital form, can be saved to a digital wallet on your phone, computer or other device.
Using digital identity information in everyday situations
There are many everyday tasks and activities that require you to share things about yourself. Often, these tasks require you to turn up in person or provide certified copies of physical documents like a passport or bank account number. This can be time consuming and put your information at risk.
Digital identity services are services that allow you to share information digitally.
Accredited digital identity services allow you to easily do so in a way that is safer, trusted and more secure.
You can share digital identity information to show that you are one of the following.
Eligible for something
"I meet the criteria to access a product or service.
For example, accessing a healthcare service for people over 65. A digital proof of age can be used to show that you meet the age requirement.
Able to do something
"I have the skills and qualifications required.
For example, applying for a job. A digital qualification certificate can be used to show that you have the right training and experience.
Able to represent
"I am authorised to represent this person or organisation.
For example, at work. Digital proof of your role at work can be used to show that you’re authorised to make decisions on behalf of your employer.
In-person uses of digital identity information
You can use your digital identity information for in-person tasks and events.
- Match your name on your ticket when attending a show or concert.
- Buy alcohol or enter a bar if you're over 18 years old.
- Prove your trade qualifications at a work site.
Online uses of digital identity information
You can use your digital identity information to help access services online.
- Provide your tax and bank details at a new job.
- Prove your identity to open a bank account.
- Share your student number and apply for a student loan.
- Share your new address with an internet or power company.
- Access government services.
Safe and trusted digital identity services
It’s important that people and organisations can share their digital identity information safely and securely. Organisations receiving digital identity information need to know that the information is trusted.
The Digital Identity Services Trust Framework Act 2023 sets out how accredited digital identity providers and their services must work in Aotearoa, to ensure that people’s information and privacy is protected.
Digital Identity Services Trust Framework Act 2023 — New Zealand Legislation(external link)
Digital identity service providers can apply for accreditation under the Digital Identity Services Trust Framework.
Rules and regulations for digital identity services
To be accredited under the trust framework, services must meet certain security and privacy rules and regulations.
Accreditation is opt-in. While digital identity service providers do not need to become accredited to deliver a service, there are benefits. Users can be more confident that accredited services are trustworthy and will protect their personal information.
The Trust Framework Authority is the regulator for accredited digital identity services. The regulator is responsible for accrediting digital identity providers and services, and making sure New Zealand’s digital identity environment is working as it should.
Providers of digital identity services
When you use a digital identity service — look for the accreditation mark.
The mark shows that the service provider has proven they meet the rules and regulations of the framework, and have been accredited under the Trust Framework Authority.
