Information for Real Estate Agents
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- Real Estate Agents Guideline
- Real Estate Agents Risk Summary
- Real Estate Roadshow Video - November 2018
- In the Ordinary Course of Business Guideline - Updated December 2017
- Developing your Risk Assessment and Programme
- Terrorism financing Risk Summary (July 2024)
- Designated Non-Financial Businesses and Professions and Casinos Sector Risk Assessment (December 2019)
- Sight unseen property purchases (July 2021)
- NZ Police Financial Intelligence Unit National Risk Assessment
- Customer Due Diligence (updated 29 April 2024)
- Guidance: Wire transfer requirements for designated non-financial businesses or professions
- Identity Verification Code of Practice (updated July 2021)
- Annual Reports (updated June 2021)
- Audit Guideline (updated 9 July 2021)
- Territorial Scope of the AML/CFT Act 2009 (updated November 2019)
- Country Risk and Sanctions (Updated May 2024)
- Designated Business Groups Guidelines (updated October 2022)
- NZ Financial Intelligence Unit (FIU)
- Frequently Asked Questions for DIA Reporting Entities
Real Estate Agents Guideline
This guide is designed to help real estate agents develop awareness of money laundering and terrorism financing and build their compliance programmes to meet their obligations under the AML/CFT Act.
- Guideline: Real Estate Agents - Complying with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 - August 2018 (PDF, 1.6MB) Updated December 2018 to clarify position on capture property management activities.
Real Estate Agents Risk Summary
This summary is for real estate agents that are reporting entities under the AML/CFT Act. It provides a summary of the key money laundering and terrorism financing risks faced by real estate agents and identifies red flags for suspicious activities.
Real Estate Roadshow Video - November 2018
Anti-Money Laundering and Countering Financing of Terrorism in the Real Estate Sector. A video by the Department of Internal Affairs for the New Zealand Real Estate Sector Roadshow, November 2018:
In the Ordinary Course of Business Guideline - Updated December 2017
This guideline is designed to help clarify the meaning of the phrase "in the ordinary course of business" in the definition of financial institution and designated non-financial business or profession for the Anti-Money Laundering and Countering Financing of Terrorism Act 2009.
- In the Ordinary Course of Business Guideline (PDF, 105KB)*
- In the Ordinary Course of Business Guideline (Word, 235KB)
This December 2017 update replaces the previous version published in 2012.
Developing your Risk Assessment and Programme
AML/CFT Programme Guideline (updated October 2024)
The guideline is designed to help reporting entities develop their AML/CFT programme as required under section 56 of the AML/CFT Act.
- AML/CFT Programme Guideline (PDF, 648KB)*
Developing an AML/CFT programme is the next step after conducting a risk assessment. It involves developing the procedures, policies and controls to manage and mitigate money laundering and terrorism financing risks. A reporting entities AML/CFT programme must be based on their risk assessment.
Risk Assessment Guideline
The AML/CFT Risk Assessment Guideline is designed to help reporting entities conduct a risk assessment, as required under section 58 of the AML/CFT Act.
- Risk Assessment Guideline (PDF, 155KB)*
- Risk Assessment Guideline (Word, 1.3MB)
A risk assessment is the first step a business must take before developing an AML/CFT programme. It involves identifying and assessing the risks the reporting entity reasonably expects to face from money laundering and terrorism financing. Once a risk assessment is completed, a reporting entity must then put in place an AML/CFT programme that manages and mitigates these risks.
AML/CFT Risk Assessment and Programme: Prompts and Notes for DIA reporting entities (Prompts and Notes)
This guideline provides reporting entities with a series of questions, supervisory expectation, reference material and suggested best practice that will help guide their risk assessment and programme. It provides a starting point, which can be supplemented with more detailed information provided by DIA supervisors. This guideline can be used by all DIA-supervised reporting entities, both small and large.
This guideline is not mandatory. Reporting entities may choose to use alternative methodologies to conduct their risk assessment and develop their programme.
Terrorism Financing Risk Summary
Reporting entities must identify, assess, and mitigate their TF risks through their compliance programme. This risk summary provides an overview of Terrorism Financing risk factors relating to sectors supervised by the Department of Internal Affairs.
New Zealand remains exposed to Terrorism Financing risk; even small-scale financing within New Zealand could have significant impact. Terrorism financiers may manipulate New Zealand structures using methods similar to money launderers.
- Terrorism financing Risk Summary (PDF, 355KB)
Sight unseen property purchases
This update is for real estate agents, lawyers and conveyancers, and other sectors involved in property transactions who are ‘reporting entities’ for the purposes of the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (the Act):
Sight unseen property purchases AMLCFT advisory (PDF, 698KB)
Customer due diligence
In this section:
- Beneficial Ownership Guideline (updated April 2024)
- Customer Due Diligence: Companies Guideline (updated April 2024)
- Customer Due Diligence: Trusts Guideline (updated May 2024)
- Customer Due Diligence: Limited Partnerships Guideline (NEW April 2024)
- Customer Due Diligence Fact Sheets
- Identity Verification Code of Practice
- Enhanced Customer Due Diligence (updated April 2024)
- Outsourcing Customer Due Diligence
- Nominee Directors and Nominee General Partners
Beneficial Ownership Guideline (updated April 2024):
A key task in meeting the requirements of the AML/CFT Act is to identify and verify customers’ beneficial ownership arrangements. This guideline is to assist reporting entities in meeting the requirement to perform customer due diligence on the customer and beneficial owners of the customer.
- Beneficial Ownership Guideline (PDF, 523KB)*
Customer Due Diligence: Companies Guideline (updated April 2024):
- Customer Due Diligence: Companies Guideline (PDF, 242KB)*
Customer Due Diligence: Trusts Guidelines (updated May 2024)
- Customer Due Diligence: Trusts Guidelines (PDF, 258KB)
Customer Due Diligence: Limited Partnerships Guideline (NEW April 2024):
- Customer Due Diligence: Limited Partnerships Guideline (PDF, 268KB)*
Customer Due Diligence Fact Sheets:
These fact sheets are designed to help reporting entities understand the identification and verification requirements for different types of customers. The fact sheets should be read in conjunction with the beneficial ownership guideline.
On 9 July 2021 the Anti-Money Laundering and Countering of Financing of Terrorism (Requirements and Compliance) Amendment Regulation came into force. The companies and partnerships guidance assists reporting entities to understand and implement the requirement to undertake customer due diligence for nominee directors and nominee general partners.
- Acting on behalf of others (PDF, 155KB)*
- Acting on behalf of others (Word, 1MB)
- Clubs and societies (PDF, 78KB)*
- Clubs and societies (Word, 1.1MB)
- Companies (See Companies Guideline above)
- Co-operative - Pending update (PDF, 76KB)*
- Co-operative - Pending update (Word, 1.1MB)
- Partnerships - Pending update (PDF, 196KB)*
- Partnerships - Pending update (Word, 346KB)
- pervisors are taking with respect of the AML/CFT Act interpretation of trust as a customer (PDF, 130KB)*
- Clarification of the position the AML/CFT supervisors are taking with respect of the AML/CFT Act interpretation of trust as a customer (Word, 1MB)*
Enhanced Customer Due Diligence Guideline (updated April 2024)
This guideline assists you to conduct enhanced customer due diligence (EDD) on your customers under the Anti-Money Laundering and Countering Financing of Terrorism (AML/CFT) Act 2009 (the Act).
- Enhanced Customer Due Diligence Guideline (PDF, 348KB)*
Outsourcing Customer Due Diligence
Outsourcing CDD typically occurs during the onboarding process for a new customer. While these providers can provide a useful service, we want to remind reporting entities that outsourced CDD does not exist in isolation from their wider CDD procedures and obligations.
- Outsourcing your CDD requirements (PDF, 142KB)*
Guidance: wire transfer requirements for designated non-financial businesses or professions
The Department has produced guidance for DNFBPs with trust accounts relating to wire transfers and prescribed transaction reporting following the new regulations that took effect on 31 July 2023. Any DNFBP with a trust account should ensure it understands the requirements set out in this guidance.
Identity Verification Code of Practice:
Amended Identity Verification Code of Practice 2013
On 10 October 2013 an Amended Identity Verification Code of Practice was gazetted under section 64 of the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act). The amendments come into force on 1 November 2013.
- Amended Identity Verification Code of Practice 2013 (PDF, 131KB)*
- Amended Identity Verification Code of Practice 2013 (Word, 1.1MB)
Explanatory Note (updated August 2023)
The Explanatory Note clarifies requirements for electronic identity verification in accordance with the Amended Identity Verification Code of Practice 2013
- Explanatory Note (PDF, 232KB)*
- Explanatory Note (DOCX, 232KB)*
This August 2023 update replaces the previous version published in July 2021.
Guidance on Expired Passports for Identification in Customer Due Diligence
This factsheet outlines how to use expired passports for identification purposes in accordance with the Amended Identity Verification Code of Practice 2013:
- Guidance on Expired Passports for Identification in Customer Due Diligence - WORD version (DOCX, 168KB)
- Guidance on Expired Passports for Identification in Customer Due Diligence - PDF version (PDF, 156KB)
Factsheet: Birth Certificates with Redacted Information
This document outlines the position the AML/CFT Supervisors have taken on birth certificates with redacted information (other than name and date of birth) as a form of identification under the Identity Verification Code of Practice.
- Factsheet: Birth Certificates with Redacted Information - WORD version (DOCX, 265KB)
- Factsheet: Birth Certificates with Redacted Information - PDF version (PDF, 179KB)
Statement of Kiwi Access Card
This document outlines the position the AML/CFT Supervisors have taken on the kiwi access card as a form of identification for the purposes of Identity Verification Code of Practice.
- Statement on the Kiwi Access Card (PDF, 468KB)
Annual reports
Annual Reports for Designated Non-Financial Businesses or Professions (DNFBPs) - updated June 2021
The annual report is a requirement under section 60 of The AML/CFT Act. This User Guide for Annual AML/CFT Reports for DNFBPs is designed to help reporting entities who fall under the definition of “designated non-financial business or profession” to complete their annual reports. The form annual report is prescribed in the Anti-Money Laundering and Countering Financing of Terrorism (Requirements and Compliance) Amendment Regulations 2017 – see schedule 2A.
- Annual AML/CFT Report for Designated Non-Financial Businesses and Professions (PDF, 749KB)
- Annual AML/CFT Report for Designated Non-Financial Businesses and Professions (DOCX, 472KB)
For more information about how to do this, including videos, see:
Audit Guideline
This guidance is to help reporting entities:
- understand the AML/CFT audit requirements in terms of the AntiMoney Laundering and Countering Financing of Terrorism Act 2009; and
- undertake an effective and credible audit of their risk assessment and AML/CFT programme.
This guidance will also be useful to persons who perform audits of risks assessments and AML/CFT programmes of reporting entities.
New regulations come into force on 9 July 2021 which will amend the audit timeframe from every 2 years to every 3 years. As of 9 July 2021, your next audit is due within 3 years of your last audit report. Please refer to the Audit section in the FAQs for further information on the audit timeframe change.
Please note that this guideline was created prior to the timeframe change from 2 years to 3 years so there will still be references to the outdated timeframe while we are in process of updating this document.
Designated Non-Financial Businesses and Professions and Casinos Sector Risk Assessment – December 2019
The Designated Non-Financial Businesses and Professions and Casinos Sector Risk Assessment (DNFBP SRA) is a review of the characteristics of the sectors covered by the AML/CFT Act - lawyers, conveyancers, accountants, real estate agents, high value dealers and the New Zealand Racing Board. The SRA is intended to help AML/CFT supervisors understand the money laundering and terrorism financing risks across these sectors and assist reporting entities by providing guidance on the specific risks and vulnerabilities relevant to their business.
NZ Police Financial Intelligence Unit National Risk Assessment
The Financial Intelligence Unit of the New Zealand Police has released the National Risk Assessment (NRA) and a support document under the AML/CFT Act 2009.
The NRA is designed principally for the use of the Ministry of Justice, AML/CFT supervisors, and the New Zealand Customs Service. The NRA may also be useful to reporting entities in understanding the broader picture of money laundering and terrorist financing risks at a national level.
The NRA can be found on the Police website.
Territorial Scope of the AML/CFT Act 2009
This guideline is designed to help reporting entities understand the territorial scope of the AML/CFT Act and assist them to determine whether they have obligations under the Act.
- Territorial Scope of the AML/CFT Act 2009 (PDF, 144KB)*
Country Risk and Sanctions
This guideline is designed to help reporting entities supervised by DIA who deal with other countries:
- assess the money laundering and terrorism financing risks related to those countries
- determine whether a country has insufficient AML/CFT systems or measures in place
- determine whether another entity is resident in a country with sufficient AML/CFT systems in place and supervised or regulated for AML/CFT purposes (for the purpose of forming a designated business group).
- Assessing Country Risk Guideline - March 2024 (PDF, 504KB)
- Assessing Country Risk Guideline - March 2024 (DOCX, 394KB)
A general guideline produced in 2012 by the AML/CFT Supervisors for all reporting entities to decide when assessment of another country’s AML/CFT regulatory environment is required and how to undertake this assessment, is also available here.
- Countries Assessment Guideline (PDF, 138KB) *
- Countries Assessment Guideline (Word, 222KB)
Russia Sanctions
May 2024 Update
New guidance for circumstances where a duty holder has frozen the assets or blocked transactions of a customer under the Russia Sanctions Act 2022, where a duty holder may wish to provide a justification to their customer for their actions.
New Guidance note: For Russian Sanctions Act duty holders (PDF, 100KB)
September 2023 Update
Duty holders for AML/CFT purposes are also duty holders under the Russia Sanctions Act 2022. The Act imposes three types of obligation on duty holders.
Read more here: Russia sanctions update for DIA- duty holders
March 2022 Update
Te Tari Taiwhenua Department of Internal Affairs, the Financial Markets Authority and Reserve Bank of New Zealand have issued this joint guidance for reporting entities in relation to the Russia Sanctions Act 2022: Impact of Russia Sanctions on AML/CFT reporting entities (PDF, 429KB)
More information on the 2022 update can be found here: Russia Sanctions Act
Designated Business Groups Guidelines
- Meaning of "related" for DBGs by DNFBP (31 August 2020)
Designated Business Group - Scope Guideline (updated October 2022)
This guideline is designed to assist reporting entities to understand which obligations may be shared by members of a designated business group.
- Scope Guideline (PDF, 287KB)*
- Scope Guideline (Word, 484KB)
This October 2022 update replaces the previous version published in 2017.
Designated Business Group - Formation Guideline (updated October 2022)
This guideline is designed to help reporting entities understand the process for forming a Designated Business Group. This guideline also explains the process for notifying an AML/CFT supervisor about the formation of, or change to, a designated business group and provides the forms for doing so.
- Formation Guideline (PDF, 237KB)*
- Formation Guideline (Word, 565KB)
This October 2022 update replaces the previous version published in 2020.
NZ Financial Intelligence Unit (FIU)
Please visit https://fiu.police.govt.nz if you require goAML assistance with:
- How to register a new entity
- How to register a new user to an existing entity
- Useful frequently asked questions
Once logged into goAML further guidance and e-learning training is available by selecting the “?” icon on the blue task bar.